Last Updated: May 29, 2026
This Payment Policy outlines the terms and conditions regarding the billing, accepted payment methods, and payment processing for the LexiPOS system, provided by Lexiata.lk.
1. Accepted Payment Methods To make our system accessible to all small businesses in Sri Lanka, we accept the following payment methods for our subscription plans:
Direct Bank Transfers: Manual bank deposits or online fund transfers directly to our provided Lexiata.lk bank account.
Dialog Genie: Secure online payments using the Dialog Genie payment gateway (supports Credit/Debit cards and mobile wallets).
2. Currency and Pricing All subscription prices listed on our website and billed to our customers are in Sri Lankan Rupees (LKR). The prices for the Monthly, 6 Months, and Yearly packages are fixed as advertised, and any changes to pricing will be communicated to active subscribers at least 30 days in advance.
3. Billing Cycle & Free Trial
Free Trial: All new accounts begin with a 14-Day Free Trial. No charges are made during this period.
Subscription Activation: On the 15th day, depending on the plan you selected (Monthly, 6 Months, or Yearly), your first payment will be due to keep the system active.
Recurring Billing: For automated gateways, your payment method will be charged automatically at the start of each new billing cycle. For manual methods (like Bank Transfers), you are required to make the payment on or before the renewal date through your “My Account” dashboard.
4. Late or Failed Payments We understand that business operations can be busy. If a recurring payment fails or a manual bank transfer is delayed:
Grace Period: We provide a 3-day grace period from the due date for you to complete the payment.
Account Suspension: If payment is not received after the grace period, your LexiPOS instance will be temporarily suspended. You will not lose your data, but you will lose access to the system until the outstanding payment is cleared.
5. Invoices and Receipts Upon every successful payment, a digital invoice/receipt will be automatically generated and sent to your registered email address. You can also view and download all your past invoices directly from the “Orders” section in your “My Account” dashboard.
6. Contact Us If you face any issues while making a payment or need bank account details for manual transfers, please contact us at:
